Hyperautomation

People are apprehensive about automation. That’s why we put a lot of effort into explaining that we were not going to lay anyone off. Rather, the aim was to stabilise the team, create conditions to be able to cope with seasonal surges, and allow employees to pursue higher added-value work. 

Martin Ohradzansky, CEO at NAY & ELECTRO WORLD (e-commerce) 

Since the automation, the substitutability for these tasks is no longer an issue, and the employee has been freed up to focus on more complex tasks with a higher added value. 

Roman Sustek, IT Business Relationship Manager at CLARIOS (Shared Service Centre) 

A software robot needs no rest and knows no weekends or public holidays. It works when we need it and makes no mistakes. It helped us to get rid of repetitive activities that did not develop us. We are now able to put our human intelligence to better use. 

Tomas Kupka, ICT Specialist at KOFOLA CZECHOSLOVAKIA (Retail) 

Annually, the Mall.cz team saves with RPA solution hundreds of thousands of euros. In addition, it can prepare structured documents for the finance department, which saves a lot of additional time. 

Viktoria Bracjunova, RPA Business and Product Development Manager at Soitron about the project for MALL.CZ (Contact Centre)